Cancellation & Refund Policy
At Satyagyan Technology, we aim to provide high-quality digital services, transparent communication, and professional project delivery. This Cancellation & Refund Policy explains the conditions under which cancellations and refunds may be requested for our services.
1. Service Nature
Satyagyan Technology primarily provides digital and custom-based services including:
- Website Design & Development
- Software Development
- SEO & Digital Marketing
- AI Automation Solutions
- Website Maintenance & Support
- Branding & Consulting Services
Due to the customized and time-based nature of digital services, refunds are handled according to the work completed and resources utilized.
2. Cancellation Policy
Clients may request cancellation of a project or service by contacting us through email with proper project details and invoice/reference information.
Cancellation requests will be reviewed based on the current project stage, completed work, resource allocation, and operational expenses incurred.
- Projects canceled before work initiation may be eligible for a partial or full refund.
- Projects canceled after work has started may only receive a partial refund after deducting applicable development, design, consultation, operational, and management costs.
- Projects nearing completion or already delivered are generally non-cancellable and non-refundable.
3. Non-Refundable Services
The following services and situations are strictly non-refundable:
- Completed or delivered projects
- Custom software or custom development work
- SEO, marketing, advertising, and promotional campaign costs
- Domain registration and hosting purchases
- Third-party software, APIs, plugins, subscriptions, or licenses
- Consultation fees or strategy sessions already conducted
- Emergency support or priority service charges
4. Refund Eligibility
Refund requests are evaluated on a case-by-case basis. Approval depends on project status, communication records, service usage, and actual work completed.
Refunds will not be granted for:
- Change of mind after project approval
- Delays caused by lack of client communication or missing resources
- Business losses, low marketing performance, or unmet subjective expectations
- Third-party platform restrictions or policy changes
5. Refund Processing Time
If a refund is approved, the amount will generally be processed within 4 to 10 business days through the original payment method used during the transaction.
Processing time may vary depending on payment gateways, banking systems, or financial institutions.
6. Chargebacks & Payment Disputes
Clients are encouraged to contact Satyagyan Technology directly before initiating any chargeback or payment dispute with banks or payment providers.
Fraudulent disputes, abuse of refund systems, or unauthorized chargebacks may result in immediate service suspension and legal action if necessary.
7. Modifications to Policy
Satyagyan Technology reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Updated policies will be published on this page.
8. Contact Information
For cancellation requests, refund inquiries, or billing-related concerns, please contact us:
Email: contact@satyagyantech.com
Website: https://satyagyantech.com/
Last Updated: May 09, 2026
